Behavioral Biases Library - REBEL by Renascence Consulting

This article explores real job roles, industries hiring behavioral experts, and why these careers are making an impact on how we live, work, save, spend, and relate to systems around us.

Employee Experience (EX) Officer Job Description: Key Responsibilities And Requirements

The role of an Employee Experience (EX) Officer has transformed from a supporting HR function to a strategic leadership role critical to organizational success. In 2026, EX Officers are expected to do far more than manage surveys or support onboarding — they are responsible for designing, leading, and embedding employee-centric cultures, backed by behavioral science, analytics, and cross-functional collaboration.

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Featured from Blog

Behavioral Economics Jobs: Careers That Make a Difference

This article explores real job roles, industries hiring behavioral experts, and why these careers are making an impact on how we live, work, save, spend, and relate to systems around us.

Employee Experience (EX) Officer Job Description: Key Responsibilities And Requirements

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Msheireb Downtown Doha. Customer Loyalty Program Experience Journeys

We revamped Msheireb's loyalty program by redesigning tailored customer journeys for residential tenants, visitors, and commercial tenants. This project included mapping out key stages—such as discovery, lease, and renewal—across all segments to enhance engagement and ease of use.

Msheireb Downtown Doha. Customer Loyalty Program Strategy

We developed a loyalty program for Msheireb Properties in Qatar to boost customer retention and drive revenue. The program featured a 9-stage customer journey, segmented by customer archetypes, and incorporated a closed-loop feedback strategy using NPS, CSAT, and CES surveys.

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Msheireb Downtown Doha. Customer Loyalty Program Experience Journeys

Msheireb Downtown Doha. Customer Loyalty Program Strategy

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Msheireb Downtown Doha. Customer Loyalty Program Experience Journeys

Msheireb Downtown Doha. Customer Loyalty Program Strategy

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Behavioral Economics Jobs: Careers That Make a Difference

This article explores real job roles, industries hiring behavioral experts, and why these careers are making an impact on how we live, work, save, spend, and relate to systems around us.

Employee Experience (EX) Officer Job Description: Key Responsibilities And Requirements

Behavioral Economics Overview: A Comprehensive Snapshot

Behavioral economics is not a theory tucked away in academia — it’s a practical lens reshaping how we understand real decisions in the real world. From why we overspend on holidays to how we choose retirement plans or respond to customer feedback, behavioral economics reveals the gap between rational models and human behavior.

Insights From Employee Experience (EX) Experts: Trends, Tips, And Predictions

Employee Experience (EX) has moved beyond the realm of HR buzzwords. It’s now a strategic differentiator, influencing everything from performance and innovation to retention and brand equity. But what separates real EX impact from performative gestures? The answer lies in what the experts are doing — and more importantly, what they’re predicting next.

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The Naked Customer. Episode 3. Customer Loyalty, Brand Loyalty & CX

In this episode, Aslan Patov speaks with Chaya Sakhuja, CEO of QBF Consulting, about the evolution of loyalty programs in the Middle East. From the success of U by Emaar to the rise of bank-partnered loyalty programs, we uncover what makes a loyalty program truly work.

The Naked Customer. Episode 2. Artificial Intelligence (AI) in Customer Experience (CX)

The discussion focused on the integration of AI in customer experience (CX) and its impact. JD Ackley, CEO of Raizor AI, highlighted the evolution of AI from chatbots to voice bots, emphasizing the need for small, effective use cases to prove ROI. He noted the importance of understanding voice interactions and regional dialects, particularly in Arabic. The pandemic accelerated AI adoption, but initial implementations often lacked proper customer experience design. Akeley stressed the value of private AI models tailored to specific companies' data and processes, enhancing efficiency and customer service. The conversation also touched on the ethical considerations and potential dangers of unregulated AI.

The Naked Customer. Episode 1. Customer Experience Awards

Mark Hamill, CEO of Arcet Global, talked about the evolution of customer experience (CX) from an art to a science, driven by biometrics, ROI, and technology. Arcet Global's Customer Centricity World Series, with 24 categories, covers five regions: North America, Latin America, Europe, Middle East and Africa, and APAC. The 2023 event in Dubai had 250 attendees, 200 initial participants, and 150 judges. Mark emphasized the importance of recognizing companies for their CX efforts, noting a shift towards results-focused submissions.

Aslan Patov x Gaia Living. Is Dubai's real estate market a bubble?

The guest of podcast is Atif, an investment consultant at Gaia Living. In this episode, we discussed whether Dubai's real estate market is a bubble, which areas in Dubai are best for investment, why the new palm is interesting for investment, and whether it is possible to buy real estate with cryptocurrency.

Aslan Patov x Gaia Living. In which areas of Dubai is the highest ROI?

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Featured from Blog

Behavioral Economics Jobs: Careers That Make a Difference

This article explores real job roles, industries hiring behavioral experts, and why these careers are making an impact on how we live, work, save, spend, and relate to systems around us.

Employee Experience (EX) Officer Job Description: Key Responsibilities And Requirements

See all articles

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Featured from Blog

Behavioral Economics Jobs: Careers That Make a Difference

This article explores real job roles, industries hiring behavioral experts, and why these careers are making an impact on how we live, work, save, spend, and relate to systems around us.

Employee Experience (EX) Officer Job Description: Key Responsibilities And Requirements