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Case studies
Unique approach that leads to practical solutions fast
Transforming the Customer Journey, Processes and Systems
Understanding the efficacy & CX of customer happiness center
Transforming & setting up the customer experience function on the group level and across categories of property development, hospitality, academies & retail (malls & plazas).
Designing & refreshing the complaint escalation matrix
Improving customer expectations via communications strategy & mapping
Transforming customer experience through a cx design infused with behavioral economics
Transforming customer experience using a brand-new customer experience toolkit
Designing an interface that will support the new operations model & journeys
Transforming internal culture through a group-wide CX Academy
Defining how an ideal property sales kiosk should look like based on data and behavioral economics
Nudging customers to book services and attend their appointments.
+971 (0) 4-577-62-06
+971 (0) 50-383-95-96
hello@renascence.io
+971 (0) 50-383-95-96
hello@renascence.io
601 Burj Al Salam, World Trade Center, Dubai
601 Burj Al Salam,
Trade Center, Dubai
Trade Center, Dubai
+971 (0) 4-325-10-47
hello@renascence.io
Dubai, United Arab Emirates
hello@renascence.io
Dubai, United Arab Emirates
