CX Conference | Customer Centricity World Series 2024

Join us in Dubai on the 7th & 8th May for the most highly anticipated CX event of the year. Our conference is made up of two very distinct days.

Day 1: The Technology event is dedicated to showcasing the latest and greatest technology that can help supercharge your Customer Experience.

Day 2: The Conference event features workshops, seminars and forums designed to up-skill, share knowledge and take your Customer Experience to the next level.

The Customer Centricity World Series Conference is your opportunity to further your CX education by learning from World Class CX practitioners from around the world.

The Conference Sessions will each be centered around the hottest CX Topics with rooms for each and every competency level to make sure that the content matches you and your CX journey.

Once you have booked you will select which sessions you would like to join so you have a pre arranged schedule with secured places on each session throughout the day.

ARCET Global also presents the AI World Series Conference taking place at the same time with world leading AI experts and industry specialists sharing their knowledge.

ARCET Global's Customer Experience awards have become synonymous with outstanding Virtual Experiences but it’s time to meet face to face!

It is offering a full hybrid experience. Those familiar with ARCET Global's CX awards will still get the same Professional Live Streamed Virtual Ceremony. However those wishing to join us in person will get a full day Conference, Networking, Gala Dinner and Ceremony at a 5 star Hotel in Dubai, UAE.